Employee experience has a tremendous impact on business outcomes. Managing it is therefore crucial for organisational success, and doing this well requires measuring it on a sound, scientific basis, using proven behavioural science and psychometric techniques.

Scientific Background

The Welliba model of employee experience has been developed based on latest research in positive psychology, employee engagement, wellbeing, resilience and people leadership. Below is an outline of the model. Further details are provided in our Whitepapers. Please get in touch with us to get access to these.

The Welliba Experience Index

Truly understanding employee experience requires insights that traditional approaches are unable to deliver

The Welliba Experience Index indicates to what extent an individual’s employee experience enables them to flourish. The higher the index, the higher their level of self-realisation. This means people will feel better, will be more able to realise their full potential, and will have the resources to deal with change and stress.

The Welliba Experience Index provides a holistic view on employee experience based on understanding the individual as well as the context. To understand the individual, we look at dimensions that are, according to research, crucial for human flourishing and functioning. The Welliba Index also includes insight into contextual factors which can boost or block individuals from having a great experience.

The CadaMint Method

Ongoing user-modelling by
continuous adaptive micro-interactions (CadaMint)

Employee experience, just like health or wellbeing, should not be seen as a state but as a process. As such, it fluctuates and is influenced by many conditions. The CadaMint method continuously measures employee experience, based on ‘continuous adaptive micro-interactions’. Individuals enter various data points by answering questions. With time, CadaMint develops a model of the person’s employee experience, their normal range, and boosters and blockers that influence these factors.

AI can help employees understand and predict at which times and in which situations and contexts, they will be at their best. It can also help identify boosters and blockers for employee experience and performance. Moreover, it can alert people when their experience falls out of its normal range. It can also track changes over time.

Privacy by Design

Privacy incorporated into the technical and organisational design of the tool

Privacy by Design means that privacy is already incorporated into the technical and organisational design of a tool. This enhances the capacity of the tool to comply with high-level data protection standards. It allows individuals to trust the tool and to be honest when answering questions about their experience, which will lead to accurate conclusions and decisions.

Advantages through Welliba Index

High welliba index
  • performance level (productivity/efficiency)
  • likelihood of increasing performance level (new skills) by training/development
  • KPIs (sales numbers, ratings by peers and managers)
  • engagement
  • employability
  • efficient and effective team contribution
  • resilience / learning agility
  • quality of life (degree to which an individual is healthy, comfortable, and able to participate in or enjoy life events)
Low welliba index
  • flight risk
  • absenteeism
  • lower job satisfaction
  • increased risk of mental health issues
  • lower self-awareness
  • slower learning

White Paper

The Welliba Index(TM)

Organisations can only thrive when the individuals working with them thrive. Current approaches to keeping employees healthy and productive are measuring and addressing satisfaction, culture, and engagement, and establishing corporate health management. However, despite all efforts, absenteeism and fluctuation are on the rise, and an increasing number of employees report lack of a positive employee experience (EX) impacting their productivity at work. Thus, although the current approaches are certainly valuable, they have three major shortcomings: They are conceptually incomplete, they lack user-centricity, and they suffer from poor data quality.

As a remedy, this paper suggests three aspects: the concept of EX that goes beyond just feeling good as the target that organisations should measure and base their interventions on, as a more conceptually complete approach; measuring EX as a subjective experience on an individual level with individual feedback and targeted interventions based on individual needs in order to become more user-centric; and an ongoing measurement using insights from research on persuasive technology and data privacy to improve data quality.

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Technical Documentation of the Welliba Index(TM)

Welliba Snapshot™ and Welliba Companion™ both use a scientifically validated questionnaire that assesses employee experience using the comprehensive Welliba Model. The Welliba IndexTM measures the experience of individuals, teams and organisations and the extent to which they are thriving. As an aggregation, the Welliba Index quantifies all internal and external factors and their interrelations that can determine wellbeing, performance and growth potential.

The technical documentation provides an overview of the model the questionnaire is based on and on the scientific development and validation of the questionnaire.

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10/27/2022 - 02:00 PM

Welliba Launch Live Event – Brussels

This is a live event that will include a short presentation and a facilitated discussion on the area of employee experience, wellbeing, and how behavioural science and human-centered technology connect.

06/29/2022 - 10:00 AM

Welliba Launch Live Event – Utrecht

This is a live event that will include a short presentation and a facilitated discussion on the area of employee experience, wellbeing, and how behavioural science and human-centric technology connect.

06/23/2022 - 11:30 AM

Welliba Launch Live Event – Madrid

This is a live event that will include a short presentation and a facilitated discussion on the area of employee experience, wellbeing, and how behavioural science and human-centric technology connect.

04/26/2022 - 12:00 PM

Welliba Launch Live Event - London

This is a live event that will include a short presentation and a facilitated discussion on the area of employee experience, wellbeing, and how behavioural science and human-centric technology connect.

04/18/2022 - 06:00 AM

Welliba Launch Live Event - Dubai

This is a live event that will include a short presentation and a facilitated discussion on the area of employee experience, wellbeing, and how behavioural science and human-centric technology connect.

03/24/2022 - 07:00 AM

Talent Summit - Dublin

03/21/2022 - 10:54 AM

Irish Medtech Skillnet
How employee wellbeing & experience empowers and enables workforce productivity & retention

The global economy is faced with multiple challenges in domain of talent retention, performance and productivity that are connected with employee experience, wellbeing, behavioural health, culture and people environment. 
In an online event, Lena Justenhoven, Chief Solutions Officer, Dr Katharina Lochner, Chief Scientific Officer, and David Barrett, Director at Welliba, together with Dorothy Scarry, Workplace Mental Health & Wellbeing Specialist, and Martin Raske, Head of HR Advisory Services at Crédit Suisse, will look at how to better understand the nature and origins of both the problem and custom solution from an individual as organisational perspective.
When? Monday, 31 January, 11 am to 12:20 pm CET

03/21/2022 - 10:54 AM

diwodo2021 - Digitale Woche Dortmund
Out of the crisis: digital wellbeing

How digital solutions for mental, emotional and physical wellbeing can boost the engagement and productivity of the entire workforce.
In an online event, Lena Justenhoven, Chief Solutions Officer, and Dr Katharina Lochner, Chief Scientific Officer at Welliba, will discuss how companies can use digital tools for promoting the mental health, well-being and engagement of their employees.
When? Tuesday, 9 November 2021, 11 am to 12:30 pm CET

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